L&O Presents at Black Maternal Health Press Conference - Red Alert

SOUTH HOLLAND, IL, May 19, 2025 — On Monday, May 19th, 2025, at 10:00 AM, The Link & Option Center, Inc. (TLOC), founded 30 years ago by Dr. Twin Green, hosted a press conference at the South Holland Community Center, 501 E. 170th St., South Holland, IL, to issue a red alert about the maternal health crisis in South Suburban Cook County.

Dr. Green, who leads the only certified community behavioral health clinic south of Chicago, was joined by numerous elected officials, community leaders, stakeholders, and clients. These included: Cook County Commissioner Kisha McCaskill (5th District), State Representative Debbie Meyers- Martin (38th District), and State Representative La Shawn K. Ford (8th District).

Senior Wellness Concierge Call Center - April, 2020 Press Release by TLOC

April 7, 2020

THE LINK & OPTION CENTER, INC.

Senior Wellness Concierge Call Center

With the global outbreak of the COVID-19 virus, we are becoming more aware than ever the problems our seniors are facing in accessing critical supplies and services, while being able to protect themselves from potential outbreaks, and position for care beyond today.  Isolation and depression is also at an all-time high as individuals are forced to self-isolate or quarantine themselves, cutting off some of our most vulnerable populations from their normal support structures and coping mechanisms. 

THE LINK & OPTION CENTER, INC., which has been operating mental health services since 1995 in the Chicago south suburbs, is seeking to fill that gap by deploying a Senior Wellness Concierge Call Center for older adults and those with chronic medical conditions.  This call center will provide a live voice there and ready to help, whether the individual needs a grocery run, medication delivery, mental health services, or just a friendly, sympathetic person to talk to for a few minutes.  Concierge coverage includes care coordination for:

  • Isolation Affects

  • Medical Appointments

  • Basic and Essential Needs

  • Paying for Health Care

  • Pharmacy Support for Medicines and Medical Supplies

  • Insurance Coverage and Use

  • Medical and Mental Care

  • Treatment

  • Disease Support Networks

  • Health Education - Combating Chronic Illness

  • Legal

  • End of Life/Palliative Care

THE LINK & OPTION CENTER, INC. has set up a GoFundMe campaign to raise funds to purchase equipment and hire staff to operate the call center. 

Help us Link our vulnerable seniors to positive options.

Corporate Social Responsibility Impact

For 25 years, our agency as a whole, works together to provide a footprint that ensures the best possible care for our clients and the communities in which we serve. At The Link & Option Center, Inc., social responsibility encompasses how our mission, values, and vision are intertwined into our everyday business practices, as well as our relationships in intentional spheres of influence.

How We're Different – Value Proposition

Our philosophy towards access to care is strategically aligned to location, and how a co-location delivery approach enables us to provide accessible, integrated high quality and culturally sensitive healthcare services to our clients; barring barriers.

√ Services are also offered in nontraditional office settings, and accessible through a range of locations that are least restrictive to our clients’ access to care needs (ER, hospitals, in-home, telepsychiatry, community partner agency locations, homeless shelters, transitional homes, supportive housing agencies, rehabilitative facilities, and nursing homes).

√ At the first point of contact, we promote client Health, Recovery, Engagement and Choice.

· Client Health – We aspire to enhance the quality of life for our clients; to positively influence the health behavior of individuals and communities as well as improve the living and working conditions that influence their health.

· Recovery – We empower our clients and measure recovery by their ability to move into the successful management of a mental health condition or addiction.

· Engagement – We provide comprehensive medical and clinical staffing for care coordination and population management to ensure clients are engaged in their care; medical and behavioral health appointments are met, and needs are regularly monitored and managed.

· Choice – We strongly believe that clients have a right to choice and to choose when, where and who should be their health partner. We listen, and offer choice of location, preference of provider and hours of appointment. We stratify our client’s level of risk and care, and appropriately match clients with clinicians by skill-set to adequately meet specific client needs.

√ We empower our clients by addressing social determinants of health alongside clients mental health services.

Desired Outcome

The Link & Option Center, Inc., will provide services in accordance with available technologies, industry trends, and area needs in multiple locations and formats.  Such services will be fully funded, managed by a well-positioned Board of Directors and staffed by highly qualified, appropriately compensated professionals.  TLOC will be a sustainable, state-of-the-art agency exemplifying best practices, fiduciary responsibility and the creation of replicable models.

Our Accreditations

Behavioral Health Home Certification Award Letter
Behavioral Health Care Accreditation Award Letter
Quality Report

The Link & Option Center, Inc., Achieves Behavioral Health Care Accreditation and Behavioral Health Home Certification from The Joint Commission - July 29, 2019 Press Release

July 29, 2019

THE LINK & OPTION CENTER, INC.

The Link & Option Center, Inc., Achieves Behavioral Health Care Accreditation and Behavioral Health Home Certification from The Joint Commission

South Holland, IL – January 29, 2019 – The Link & Option Center, Inc., today announced it has earned The Joint Commission’s Gold Seal of Approval ® for Behavioral Health Care Accreditation and Behavioral Health Home Certification by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval ® is a symbol of quality that reflects an organization’s commitment to providing safe and effective care.

The Link & Option Center, Inc., underwent a rigorous onsite survey beginning on December 5th through the 7th , 2018. During the review, compliance with behavioral health care standards related to several areas, including care, treatment, and services; environment of care; leadership; and screening procedures for the early detection of imminent harm was evaluated. Onsite observations and interviews also were conducted.

Established in 1969, The Joint Commission’s Behavioral Health Care Accreditation Program currently accredits more than 2,250 organizations for a three-year period. Accredited organizations provide treatment and services within a variety of settings across the care continuum for individuals who have mental health, addiction, eating disorder, intellectual/developmental disability, and/or child-welfare related needs.

“Joint Commission accreditation provides behavioral health care organizations with the processes needed to improve in a variety of areas related to the care of individuals and their families,” said Julia Finken, RN, BSN, MBA, CSSBB, CPHQ, Executive Director, Behavioral Health Care Accreditation Program, The Joint Commission. “We commend The Link & Option Center, Inc., for its efforts to elevate the standard of care it provides and to instill confidence in the community it serves.”

“The Link & Option Center, Inc., is pleased to receive Behavioral Health Care Accreditation from The Joint Commission, the premier health care quality improvement and accrediting body in the nation,” added Ms. Twin Green, Founder, President & CEO of The Link & Option Center, Inc. “Staff from across the organization continue to work together to develop and implement approaches and strategies that have the potential to improve care for those in our community.”

The Joint Commission’s behavioral health care standards are developed in consultation with health care experts and providers, quality improvement measurement experts, and individuals and their families. The standards are informed by scientific literature and expert consensus to help organizations measure, assess and improve performance.


The Joint Commission

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.